FatZebra Credit Card Payments

PCI-DSS Compliance

Our payment gateway is Tier 1 PCI-DSS compliant. For more information on PCI-DSS Compliance, please see the PCI-DSS website.

Key Requirements of PCI-DSS Compliance

• Build and Maintain a Secure Network
• Protect Cardholder Data
• Maintain a Vulnerability Management Program
• Implement Strong Access Control Measures
• Regularly Monitor and Test Networks
• Maintain an Information Security Policy

Banking Partners

Our payment gateway can be linked with a number of Australian and New Zealand bank accounts.

Australian Banks/Acquirers

• ANZ
• AMEX
• Bank of Melbourne
• BankSA
• Bank West
• Citi Bank
• Commonwealth Bank
• Diners Club
• Fiserv (First Data)
• Macquarie Bank
• NAB
• St George
• Westpac

New Zealand Banks/Acquirers

• ANZ
• AMEX
• BNZ
• Diners Club
• Westpac

Fraud Prevention

3D Secure 2.0

3D Secure 2.0 (3DS2) is a payments industry standard that promotes secure, frictionless consumer authentication for online payments. 3DS2 allows you to reduce fraud by providing methods to verify the authenticity of online payments, in other words, 3DS2 requires purchasers to complete an additional verification step, the entry of a One Time Password (OTP) sent by the card issuer to the purchaser via text or email, when paying.

Transactions processed via 3DS2 help shift the liability for fraud disputes to card issuers, and help reduce costs associated with chargebacks, and even day to day management of credit card transactions processed online.

NOTE:

• An additional once off setup fee of $395 ex GST and transaction fees of $0.10 ex GST apply, and
• Gateway plans using internet merchant facilities from any bank other than NAB can not be configured for 3DS2.

Merchant Login

The Merchant Login provides all of the tools you need to manage your payment gateway account.

Features Include:

• Easily generate and download transaction reports
• Easily reconcile amounts settled into your bank account
• Manually process payments via our Virtual Terminal
• Securely store customer credit card details
• Schedule recurring payments
• Add Web Hooks to automatically update the status of scheduled payments in your own records
• Setup additional users and customise permissions for each

Multi-Currency

If you run a global business and want to allow your overseas customers to pay in their local currency, you need to establish a Multi-Currency Merchant Service Facility from your bank to accept foreign currency payments.

At this stage, the only bank in Australia that can support this type of facility is NAB. Please contact the NAB on 1300 369 852 for further information regarding their multi-currency facilities.

Supported Currencies

• New Zealand Dollar
• Great British Pound
• Euro
• Singapore Dollar
• Hong Kong Dollar
• Swiss Franc
• Canadian Dollar
• Japanese Yen
• US Dollar